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sewage cleanup in nyc

Sewage Backup Cleanup

Professional Sewage Backup Cleanup and Restoration

sewage backup cleanup
Water damage – Sewage Backup Cleanup

According to the Environmental Protection Agency, a sewage backup results from sanitary sewer overflows (SSOs). A sewage backup is one of the most unfortunate, unhygienic, and dangerous experiences for a homeowner.

Sewage backups are considered an emergency since the substance may contain harmful bacteria, viruses, and other illness-causing microbes. Luckily, SOS Mitigation is here to mitigate sewage damage.

Are you looking for a professional sewage backup cleanup contractor? SOS Mitigation is the ideal choice for emergency water and sewage damage mitigation.

Our Services

SOS Mitigation is a team of experts in different damage mitigation. Whether it is water, mold, or sewage damage, we have the perfect guys for the job. Our sewage backup services include;

  • Sewage inspection
  • Water damage restoration
  • Sewage backup cleanup and restoration.

We also offer free sewage removal estimates.

Sewage backup cleanup in basement

What is A Sewage Backup?

A sewer backup occurs when wastewater cannot drain away from your home due to damage or obstruction in the sewer flow system. The wastewater then fills the sewer line and drains pipes leading to sewer backup in your home. Exposure to sewage backups poses a severe health risk and significant home damage.

There are two major causes of a sewage backup, including;

  • Blockage in the sanitary main
  • Tree root blockages and damage.

There are different categories of sewage damage and types of contaminated water, each with a different threat level. These include;

Category One

Clear Water

Category Two

Gray Water

Category Three

Black Water

Category 1: Clean Water

category clear water
Sewage services Clear Water

As the name suggests, the water appears sanitary. Category 1 water comes from a clean source, for example, a leaking faucet or broken water supply line.

In addition, category one water does pose a severe threat or health risk to human beings. You can remove it using vacuums, air movers, and dehumidifiers. Even though category one water is clean, you should begin the drying process promptly to avoid mold growth.

Failure to treat category one water quickly turns into category two and eventually 3, depending on the time length, temperature, and contact with surrounding contaminants.

Category 2: Gray Water (Toilet Overflow with Urine)

gray water
Sewage Backup Gray Water

Category 2 water includes dirty water from washing machines and dishwashers. The water is contaminated and may cause discomfort as well as illnesses. Other examples of gray water include dirty water from water beds, toilet overflow with urine, and aquariums.

Category 1 water may become category two if left unchecked for 48 hours. In addition, if left unchecked, category two water may escalate to category 3. Category 2 water may contain bacteria and viruses, which will affect humans to some level.

It is advisable to remove the affected padding and carpets since the organic material in gray water, combined with water, fuels mold growth.

Category 3: Blackwater (Toilet Overflow with Feces)

black water
Sewage Backup Damage Black Water

Category 3 water comes from an overflowing toilet with feces, rising floodwaters, or a sewage line. Blackwater is grossly contaminated and often leads to severe illness or possible death if ingested. Therefore, it is imperative to avoid any contact with this water type to avoid any adverse reaction.

It is considered a category three since it contains harsh chemicals such as fertilizers or organic material like animal feces or sewage backup. Category 3 water contamination is an emergency that a professional contractor should treat.

If left untreated for 48 hours, category two water quickly becomes category three water. Moreover, if left untreated for too long, category three blackwater becomes unbearable and poses a severe health risk.

A professional sewage cleanup and restoration company with special equipment can remove all three categories of contaminated water.

Sewage Backup in Basement Cleanup

mold in basement
Moldy basement before cleanup

The basement is the most affected area of the home when it comes to sewage damage. While water flowing into your basement is highly stressful, sewer water can only be worse. Since it is loaded with numerous contaminants, it accelerates the process of destroying your property and poses a severe health risk.

Cleaning basement sewer backup can be costly for the average homeowner, depending on the level of damage. However, you should not try it yourself to avoid exposing yourself to dangerous bacteria and residual odor.

However, read this short list of things you can do to help with the sewage backup cleanup process;

Call for professional help. A sewage backup is considered an emergency due to the health risk it poses and the potential for property damage. Do not hesitate to call SOS Mitigation as soon as you notice the mess in your home.

shut off the water
What to do when flooding occurs?

Shut off the water source.

If the valve is under your sewage line, leave it alone. If not, locate it and turn it off to protect other appliances from flooding.

Switch electricity off when flood
Hazard! Switch your electricity off.

Switch off the electricity.

Any closed-circuit multiplies the risk to a potential hazard. If you can, turn the electricity off to avoid such scenarios.

wear protective gear
When sewage burst – wear protective gear

Wear protective gear.

Reduce contact with any contaminated water. Moreover, avoid walking through the sewage unless it is necessary.

Keep all doors and windows open. Sewage water spreads odors very quickly while intoxicating your indoor air.

sewer department nyc
Sewer department of NYC

Call NYC’s sewer department.

Unless you are connected to a private sewer line, inform the sewer department of the pending issue immediately.

Minimize usage of water appliances, such as washing machines, and faucets, among others. If a pipe burst caused the sewage backup, the last thing you need is to add more pressure and water.

add bleach to stagnating water
Add bleach to stagnating water

Add bleach to the stagnating water.

It may not solve any problem, but disinfecting the water helps to reduce health risks.

We will answer your call promptly and come ready to clean up and restore the sewage backup.

Sewage Backup Cleanup and Restoration Process

At SOS Mitigation, we aim to provide a detailed cleanup and restoration process to ensure we do the job right the first time. Depending on the cause of the sewage disaster, the cleanup and restoration process may vary a bit. As such, our general sewage cleanup and restoration process includes;

24/7 Emergency Response

Water contaminated with sewer backups should be prioritized as an emergency and dealt with promptly. SOS Mitigation professionals are available 24/7. We are a team dedicated to clients’ home comfort. Therefore, if you notice any water or sewage damage category, do not hesitate to call us. With trucks, equipment, and skilled experts, we are ready to answer your call in your hour of need.

Inspection and Assessment

Once our experts arrive at the site, we exercise due diligence and inspect the damaged areas. We inspect all water systems to determine the source of the sewage damage. Our thorough assessment will also include a detailed project estimate, including the estimated costs and expected completion time.

Water Extraction and Sewage Removal

We use industry-grade water and sewage removal equipment to clear the area. Our experts come with high-tech vacuums, among others, to suck the stagnant water out of the damaged surface.

Damaged Material Removal

By the time you notice sewage or water damage, your property may be slightly damaged. If the sewage problem is in your basement, chances are you won’t notice it unless there is an odor or you conduct regular inspections. We remove the damaged material and salvage what we can.

Drying and Dehumidifying

We use dehumidifiers to dry off water-damaged surfaces. Ignoring moist and wet surfaces allows for mold growth and further property damage.

Cleanup and Sanitizing

A sewage backup contains harmful bacteria and organisms that cause health complications. We address this situation by applying the appropriate chemicals to kill bacteria or organisms in the sewer-damaged areas.

Repairs and Restoration

If there are any plumbing fixtures to be repaired or replaced, we have the experts for that. We restore your basement or damaged surface to its original condition before the sewage damage.

why sos mitigation
Why to choose SOS Mitigation

Why SOS Mitigation?

  • 24-hours Emergency Service
  • We are always ready to provide water or damage cleanup and restoration services.
  • We Respond to Any Disaster Size
  • Our experts are trained to handle disasters of any magnitude. No task is either too big or too small for us to handle.

We Use Advanced Techniques and Equipment

SOS Mitigation understands the need for quality service. Therefore, we have invested in high-grade equipment to help with the sewage backup cleanup and restoration process. We also use modern, effective techniques to deal with sewer damage issues.


SOS Mitigation has been in the industry for over a decade, providing water and sewage damage restoration services.

Insured and Certified

Our company is licensed to provide home improvement solutions. We comply with safety regulations at all times. We follow all federal and New York State laws for proper handling and disposal of sewage and debris. Moreover, we are insured against any job-related incidents, which takes away liability from your shoulders.

We Work With All Insurance Companies

We work directly with your homeowner’s insurance companies to relieve you of any stress and save you time. Most importantly, SOS Mitigation work with all insurance companies based on our experience in the industry. As a result, SOS Mitigation can help you get fair compensation in the event of damage.

Hire A Sewage Backup Cleanup Expert

SOS Mitigation is a locally owned and operated water damage restoration company located in Queens, NY. We serve all residents of Queens, Long Island, Brooklyn, Manhattan, and the Bronx. As a family-owned and run business, SOS Mitigation believes in guaranteeing customer satisfaction.

Contact us today for a free quote and to arrange a property inspection.

Joe D
Joe D

Joe is the second generation of damage restoration experience. Joe is a GC and professional restoration advisor. Need help? Call Joe, and he'll be glad to help.

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